Frequently Asked Questions
Please read our FAQ before sending us a message.
- AU$2.99 for standard service.
- AU$11 for express service.
- Free Delivery for Order Over AU$20 (Standard Service)
We accept Paypal payment, Stripe payments and direct bank deposit.
- Standard shipping service will take 7 to 14 days.
- Express shipping service will take 3 to 4 days.
We follow all PCI-DSS requirements and implement additional generally accepted industry standards.
We will never disclose your personal information to any third parties, so you can rest assured that your information is safe with us.
We will ship your order out within 2 business working days.
We can exclude the invoice from your order if it is required; Just send us a message at email@example.com to let us know, and if you would like to include a personalised gift message as well!
We ship our orders promptly, but if you wish to make any changes to your order placed before 2pm, please email us at firstname.lastname@example.org, as soon as possible.